Website Terms of Use

WEBSITE TERMS OF USE

Effective date: 13 March 2026

Last updated: 13 March 2026

  1. Introduction

Welcome to the website of Jeanelle Kitchens CC, trading as Jeanelle Granite (“we”, “us”, “our”).

These Terms of Use govern your access to and use of this website. By using this website, you agree to these Terms. If you do not agree, please stop using the website.

 

  1. Business Information

For purposes of business identification:

Legal entity: Jeanelle Kitchens CC

Trading name: Jeanelle Granite

Registration number: 2006/009987/23

VAT number: 4110235266

Member / authorised representative: Johannes Arnoldus Visser

Physical address: 171 Lanham St, East Lynne, Pretoria, Gauteng, South Africa

Email: [email protected]

Telephone: 012 800 1023

Website: www.jeanelle.co.za

 

  1. Purpose of Website

This website is provided for general information about our products and services, including granite, quartz, fabrication, delivery and installation services for kitchens, bars, bathrooms and related surfaces.

This website:

does not create an online sales contract;

does not provide online account creation;

does not process online payments; and

does not guarantee availability, final pricing, installation dates or project acceptance.

Any product, service, pricing or lead-time information on the website is subject to final written quotation, final measurements, slab availability, access conditions and our customer Terms and Conditions.

 

  1. Enquiries and Quotations

Submitting a contact form, quote request or enquiry through this website does not create a binding contract.

A binding agreement only comes into existence once:

we issue a written quotation or written confirmation; and

the customer accepts it in the required manner.

 

  1. Acceptable Use

You agree not to:

use the website unlawfully or fraudulently;

interfere with the operation, security or availability of the website;

upload malicious code, spam or harmful material;

copy, scrape, reproduce or exploit website content without permission;

use the website in a manner that infringes the rights of any person.

 

  1. Intellectual Property

All website content, including text, photographs, graphics, branding, layout, logos and design materials, is owned by or licensed to Jeanelle Granite unless otherwise stated.

You may use the website for lawful personal or business reference only. No copying, distribution, republication or commercial use is permitted without our prior written consent.

 

  1. Website Content and Product Information

We aim to keep website information accurate and current, but:

natural stone and engineered surfaces may vary in colour, pattern and finish;

product photographs and samples may differ from final slabs;

availability and pricing may change;

technical suitability must be confirmed before fabrication or installation.

Nothing on this website is technical, engineering, architectural or legal advice.

 

  1. Third-Party Links

This website may contain links to third-party websites, suppliers, maps, social media pages or tools. We do not control those third parties and are not responsible for their content, privacy practices, availability or security.

 

  1. Privacy and Cookies

Your use of the website is also subject to our:

Privacy Policy

Cookie Policy

PAIA Manual

Data Subject Access / POPIA Rights Policy

 

  1. Website Availability

This website is provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, error-free or available.

 

  1. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential or special loss arising from:

use of, or inability to use, the website;

reliance on website information;

website downtime, faults or technical failures;

third-party links or systems.

Nothing in these Terms excludes liability where the law does not allow it to be excluded.

 

  1. Indemnity

You agree to indemnify and hold Jeanelle Granite harmless from claims, losses, damages or costs arising from your unlawful use of the website, your breach of these Terms, or your infringement of any third-party rights.

Local legal review recommended.

 

  1. User Content

If you send us drawings, plans, photos, specifications, measurements or similar materials:

you confirm that you are entitled to share them;

you authorise us to use them to respond to your enquiry, prepare quotations and assess possible work; and

you confirm that they do not unlawfully infringe any third-party rights.

 

  1. Minors

This website is intended for adults and business users. Persons under 18 should use the website only with the involvement of a parent or legal guardian.

 

  1. Changes to Terms

We may update these Terms from time to time. The latest version published on the website will apply.

 

  1. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa.

Any dispute relating to the website may be brought before any South African court or forum with jurisdiction.

 

  1. Contact

For questions about these Terms, contact:

[email protected]

012 800 1023