DATA SUBJECT ACCESS / POPIA RIGHTS POLICY
DATA SUBJECT ACCESS / POPIA RIGHTS POLICY
Effective date: 13 March 2026
- Purpose
This policy explains how individuals may request:
access to personal information;
correction or deletion of personal information;
objection to processing;
objection to direct marketing.
- Who Can Make a Request
Requests may be made by:
the data subject; or
an authorised representative.
- Types of Requests
You may request:
confirmation that we hold your personal information;
access to your personal information;
correction of inaccurate or incomplete information;
deletion where legally justified;
objection to certain processing;
objection to direct marketing.
- How to Submit a Request
Send your request to:
Information Officer
Johannes Arnoldus Visser
Jeanelle Kitchens CC t/a Jeanelle Granite
171 Lanham St, East Lynne, Pretoria
Email: [email protected]
Include:
full name and surname;
contact details;
proof of identity;
a clear description of the request;
proof of authority if acting for someone else.
- Verification
We may request reasonable proof of identity before disclosing, correcting or deleting personal information.
- Response Time
We will respond within a reasonable period and in accordance with applicable law.
- Grounds to Refuse or Limit Requests
We may refuse or limit a request where the law allows, including where:
another person’s rights would be affected;
the request is abusive or unfounded;
information must be retained by law;
the request falls within a lawful ground of refusal.
- Complaints
If you are not satisfied with our response, you may lodge a complaint with the Information Regulator.
